Privacy Policy

Last Updated: November 2025

Your Privacy Matters

This Privacy Policy explains how Lyvio Studios collects, uses, and protects your personal information when you use our platform. We believe in transparency, so we've written this in plain language that actually makes sense.

By using Lyvio Studios, you agree to the collection and use of information in accordance with this policy. If you don't agree with any part of this policy, please don't use our service.

Information We Collect

Account Information

When you create an account, we collect:

  • Username and display name
  • Email address
  • Password (encrypted and hashed)
  • Profile picture (if you upload one)
  • Account creation date

Content You Upload

When you upload resource packs or interact with the platform:

  • Resource pack files and metadata
  • Pack descriptions, titles, and tags
  • Screenshots and preview images
  • Comments, reviews, and ratings
  • Upload timestamps and version history

Usage Data

We automatically collect certain information about how you use our service:

  • IP address and general location (country/region)
  • Browser type and version
  • Device information and operating system
  • Pages visited and features used
  • Download history and interaction patterns
  • Time and date of visits

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Improve user experience

You can control cookies through your browser settings, but disabling them may limit some functionality of the site.

How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process your uploads and manage your account
  • Send you important updates and notifications
  • Respond to your support requests
  • Detect and prevent abuse, spam, and violations
  • Improve and optimize our platform
  • Analyze usage trends and user behavior
  • Enforce our Terms of Service and Guidelines

Marketing Communications

We may send you emails about new features, updates, or important changes to our service. You can opt out of non-essential emails at any time through your account settings or by clicking the unsubscribe link in any email.

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties. Your data is yours, and we respect that.

When We Share Information

We may share your information only in these specific circumstances:

  • With your explicit consent
  • To comply with legal obligations or valid legal requests
  • To protect our rights, property, or safety, or that of our users
  • With service providers who help us operate the platform (they are bound by confidentiality agreements)
  • In connection with a merger, acquisition, or sale of assets (you will be notified)

Public Information

Some information is publicly visible by design:

  • Your username and profile picture
  • Resource packs you upload (including descriptions and images)
  • Comments and reviews you post
  • Your public activity on the platform

Please be mindful of what information you choose to share publicly.

Data Security

How We Protect Your Data

We take data security seriously and implement various measures to protect your information:

  • All passwords are encrypted using industry-standard hashing algorithms
  • We use HTTPS encryption for all data transmission
  • Regular security audits and updates
  • Secure server infrastructure with access controls
  • File scanning for malware and viruses
  • Regular backups to prevent data loss

No System Is Perfect

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will notify you if we become aware of any security breach.

Your Rights and Choices

You Have the Right To:

  • Access your personal data and request a copy
  • Correct inaccurate or incomplete information
  • Request deletion of your account and associated data
  • Object to or restrict certain processing of your data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

How to Exercise Your Rights

To exercise any of these rights, please contact us through our support page or email us directly. We will respond to your request within 30 days.

Account Deletion

You can delete your account at any time through your account settings. Please note that:

  • Deletion is permanent and cannot be undone
  • Some information may be retained for legal or legitimate business purposes
  • Public contributions (like resource packs) may remain available unless you specifically request removal

Data Retention

How Long We Keep Your Data

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Account data: Until you delete your account or after 2 years of inactivity
  • Usage logs: 90 days for analytics, longer for security purposes
  • Uploaded content: Until you delete it or delete your account
  • Support tickets: 1 year after resolution

Legal Requirements

We may retain certain information longer if required by law, to comply with legal obligations, resolve disputes, or enforce our agreements.

Children's Privacy

Age Requirements

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

Users Between 13-18

If you are between 13 and 18 years old, you should have your parent or guardian's permission before using our service or providing any personal information.

International Users

Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our service, you consent to the transfer of your information to these locations.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if the changes are significant
  • Post a notice on our website for 30 days

Your Continued Use

Your continued use of Lyvio Studios after any changes to this Privacy Policy constitutes your acceptance of those changes. If you don't agree with the updated policy, please stop using our service and delete your account.

Contact Us

Questions or Concerns

If you have any questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your data, please contact us:

  • Through our contact form at /contact
  • By email at privacy@lyviostudios.com
  • Through your account dashboard support section

We aim to respond to all privacy-related inquiries within 30 days.

Need More Information?

If you have questions about how we handle your data or want to exercise your privacy rights, we're here to help. Don't hesitate to reach out.